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de-sl | HTeaO Portal

Frequently Asked Questions

Frequently asked questions
HteaO FAQs
The timing of the following items are dependent on your individual build. All the forms listed can be found on this portal in the “Forms” section.
• Receive a welcome email with the link to this portal as well as a PDF of the
New Customer Form to allow De-sl to set you up as a customer.
• You will submit the completed and signed PDF through the “Customer Form
Submission” link in the “Forms” section of this portal.
• Be sure to reference the Invoice # when submitting your invoice
• De-sl to send you a deposit invoice
• Payment of this invoice is needed before the 8-week production schedule
starts on your fixtures.
• This date cannot be sooner than 8 weeks from the receipt of your deposit.
• Submit “Trim and Graphics Review” Form.
• Receive your final invoice from De-sl
• Payment of this invoice is needed before fixtures and graphics are shipped.
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